Privacy policy

Effective date: 03/04/2024

We at Mavara understand the importance you place on the use and sharing of your personal information, and we are committed to ensuring your privacy. Kindly review the following to gain a better understanding of our Privacy Policy. By utilizing or accessing Mavara's Services in any manner, you acknowledge your acceptance of the practices and policies outlined in this Privacy Policy. Your consent is hereby granted for us to collect, use, and share your information as described below. If you reside in the European Union ("EU"), United Kingdom, Lichtenstein, Norway, or Iceland, additional rights under the EU General Data Protection Regulation (the "GDPR") may apply to your Personal Information, as outlined below.

Please be aware that your use of Mavara's Services is always subject to the Terms of Use, which incorporates this Privacy Policy. Any terms used in this Policy without specific definitions can be found in the Terms of Use.

You can obtain a printed copy of this Privacy Policy by clicking [here](insert link). If you have a disability, an alternative format of this Privacy Policy can be accessed by contacting info@mavarabrand.com.

1. What does Mavara's Privacy Policy cover?

This Privacy Policy encompasses the treatment of Personal Information gathered during your access or use of our Services. It does not apply to practices of companies not owned or controlled by us, or individuals not managed by us. "Personal Information" refers to any data identifying or relating to a particular individual, including information categorized as "personally identifiable information" or "personal information" under applicable data privacy laws, rules, or regulations. This Policy pertains solely to Personal Data collected directly from you or other sources. Various types of Personal Information are collected from our users, detailed below. Internally, we use this information in connection with our Services to personalize, provide, and enhance our offerings, facilitate the setup of user accounts and profiles, contact you, fulfill your product and service requests, and analyze your use of the Services. In specific instances, we may share some Personal Information with third parties, as described below.

We do not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please refrain from attempting to register for the Services or sending any personal information about yourself to us. If we discover that we have collected personal information from a child under age 13, we will promptly delete that information. If you believe that a child under 13 may have provided us with personal information, please contact us at info@mavarabrand.com.


2. How often does Mavara change the Privacy Policy?

In our continuous effort to enhance our Services, updates to this Privacy Policy may be necessary. Any changes will be communicated by placing a notice on www.mavarabrand.com, sending an email, or through other means. Please note that if you have opted not to receive legal notice emails from us (or you haven't provided us with your email address), these legal notices will still govern your use of the Services, and you remain responsible for reading and understanding them. By using the Services after any changes to the Privacy Policy have been posted, you indicate your agreement to all such changes. Information collected now is subject to the Privacy Policy in effect at the time of collection.

3. How does Mavara Share and Disclose the Personal Information it Receives?

This section describes how Mavara may share and disclose Information. Mavara may disclose your Personal Information to service providers and other parties for the following business purposes:

Information that's been de-identified. We may de-identify your Personal Information so that you are not identified as an individual, and provide that information and/or aggregate usage information with service providers, and/or with other persons we conduct business with. These service providers and other persons may also share with us aggregated de-identified information that they have independently developed or acquired. Additionally, we may combine aggregate usage information from the pixel tags, web beacons, and cookies we discussed above with similar data we collect from other visitors to help us improve our Services, but that de-identified information cannot be linked back to you.

Affiliated Businesses: In certain situations, businesses or third parties we're affiliated with that may sell or provide products or services to you through or in connection with the Services (either alone or jointly with us). You can recognize when an affiliated business is associated with such a transaction or service, and we will share your Personal Information with that affiliated business only to the extent that it is related to such a transaction or service. We have no control over the policies and practices of third-party websites or businesses as to privacy or anything else, so if you choose to take part in any transaction or service relating to an affiliated website or business, please review all such business’ or websites’ policies.

Advertisers: We work with advertisers and/or merchant partners ("Advertisers") to advertise Mavara and Mavara’s partners’ products and services, and you agree that we may provide information (such as email address, cookies, and IP addresses for online advertising and your name and address for physical mailers) to our Advertisers, in order for that Advertiser to select the appropriate audience for those advertisements and/or offers.

Agents: We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you; for example, third-party analytics companies help us understand and improve our Services and we may use a payment processing company to receive and process your credit card transactions for us. Unless we tell you differently, our agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us. Note that an "agent" may also be considered a "service provider" in certain circumstances, and would be subject to the terms of the "Information that's been de-identified" section in that regard.

Business Transfers: We may choose to buy or sell assets, and may share and/or transfer customer information in connection with the evaluation of and entry into such transactions. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information could be one of the assets transferred to or acquired by a third party.

Protection of Company and Others: We reserve the right to access, read, preserve, and disclose any information that we believe is necessary to comply with law or court order; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of Company, our employees, our users, or others.


4. Is Personal Information about me secure?

Your account is protected by a password for your privacy and security. If you access your account via a third party site or service, you may have additional or different sign-on protections via that third party site or service. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.

We endeavor to protect the privacy of your account and other Personal Information we hold in our records, but unfortunately, we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

5. What Personal Information can I access?

Through your account settings, you can access, and in some cases, edit or delete the following information you've provided to us:

  • Name and password
  • Email address
  • Date of birth
  • Gender
  • Shipping address
  • Phone number
  • Credit card information (in conjunction with our third-party payment processor)

The information you can view, update, and delete may change as the Services evolve. If you have any questions about viewing or updating information we have on file about you, please contact us at info@mavarabrand.com.

6. What Choices Do I Have?

You can choose not to disclose information to us, although some information may be necessary for registration or to access certain features. You may add, update, or request the removal of Personal Information, and when updating information, we may retain a copy in our records. To request the removal of Personal Information in your account, email us at info@mavarabrand.com. Some information may persist in our records even after removal, but we won't use it in a way that identifies you personally.

California Resident Rights

If you are a California resident, you have rights outlined in this section. Please refer to the "Exercising Your Rights" section below for instructions on how to exercise these rights. In case of conflicts between this section and any other provision of this Privacy Policy, the portion more protective of Personal Data shall prevail. For questions about this section or applicability, contact us at info@mavarabrand.com.

Under California Civil Code Sections 1798.83-1798.84, you can contact us to prevent disclosure of Personal Data to third parties for direct marketing purposes. To submit such a request, email us at info@mavarabrand.com.

Your browser's "Do Not Track" option is not supported by our Services. To learn more about "Do Not Track," visit www.allaboutdnt.com.

Access

You have the right to request information about our collection and use of your Personal Data in the past 12 months. This includes:

  • Categories of Personal Data collected
  • Sources from which the data was collected
  • Business or commercial purpose for collection
  • Categories of third parties with whom we shared the data
  • Specific pieces of Personal Data collected

For requests related to disclosure or sale of Personal Data, we will identify the categories of Personal Data shared or sold.

Deletion

You can request the deletion of Personal Data we collected from you, subject to exceptions outlined in the CCPA.

Exercising Your Rights

To exercise your rights, send us a request providing a verified email address, a valid photo ID, and a detailed description of your request. We aim to respond within 45 days and will not charge a fee unless the request is excessive, repetitive, or unfounded. Contact us at:

You may also authorize an agent to exercise your rights on your behalf.

Personal Data Sales Opt-Out and Opt-In

You have the right to opt-out of the sale of your Personal Data. Opt-out methods:

  • Complete the online form: Do Not Sell My Personal Information
  • Email us at info@mavarabrand.com

After opting out, we won't seek reauthorization for at least 12 months. You can opt back in by emailing info@mavarabrand.com.

No Discrimination for Exercising CCPA Rights

Exercising CCPA rights will not result in discrimination. We won't deny goods or services, charge different prices, or lower the quality for exercising your rights.

Financial Incentive Program

We may offer financial incentives, including payments, for personal information collection, sale, or deletion. Revoking consent is possible by emailing info@mavarabrand.com.

Other State Law Privacy Rights

Nevada Resident Rights

Nevada residents can opt-out of selling certain Personal Data. To exercise this right, contact us at info@mavarabrand.com with the subject line “Nevada Do Not Sell Request” and provide your name and account email address.

Retention of Personal Data

We retain Personal Data as long as your account is open and three months after closing. Some information may be retained longer if required by law or for legal obligations.

Security Measures

We use technical and organizational measures to protect Personal Data, including encryption for sensitive information like credit card details.

Personal Data of Children

We don't knowingly collect or solicit Personal Data from those under 16. If you're under 16, don't register or provide Personal Data. Contact us at info@mavarabrand.com if you believe we have collected Personal Data from a child.

Rights Regarding Personal Data

You have rights regarding your Personal Data, including access, rectification, erasure, withdrawal of consent, portability, objection, restriction of processing, and the right to file a complaint.

European Privacy Matters

Privacy Shield

We adhere to the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks. For more information and to view our certification, visit www.privacyshield.gov. Contact us at info@mavarabrand.com for questions or concerns.

GDPR

If you have GDPR-related questions, contact us at info@mavarabrand.com. In case of conflicts, the provision more protective of Personal Data prevails.

7. What if I have questions about this policy?

For questions or concerns about our privacy policies, email us at info@mavarabrand.com, and we will work to resolve them.