Frequently Asked Questions

  • Complimentary 30-day returns on all orders.

  • Standard shipping typically takes 5-7 business days and we use ups as our primary carrier. Express shipping options are available at checkout.

  • At the moment, MAVARA does not officially offer international shipping. However, if you email us, we’d be happy to see what we can do — we may be able to arrange a custom international order for you.

  • Please send as a direct message on our instagram @mavarabrand or email us directly at info@mavarabrand.com

  • We use premium full-grain leather sourced from our tanneries. Full-grain leather is the highest quality grade of leather, chosen for its durability, natural character, and ability to develop a beautiful patina over time.

  • To keep your bag looking its best, avoid prolonged exposure to moisture and direct sunlight. Store it in its dust bag when not in use and gently wipe it with a soft cloth as needed. With proper care, your bag will age beautifully over time.

  • Because we come directly from a family-owned manufacturing background, we control much of the production process ourselves. This allows us to offer exceptional craftsmanship and premium materials without traditional luxury markups.